@AskNationwide My debit card has been declined twice today. I forgot to update my new postal address. We have tried pinging Nationwide website using our server and the website returned the above results. @StrongArmour20 If you hear about a Level 3 Internet outage today and haven’t heard this company mentioned before, then you might be wondering how problems involving the Level3 network could take down … @AskNationwide My nationwide app is having service problems, some money has gone in but isn't showing. Is there an issue? @AskNationwide Hi, still unable to access mobile or internet banking. And it says if there’s an account missing, then I need to talk to you guys over internet bank, but that’s having technical problems? @geoffh33 If you want to reciprocate and support your customers, delay the huge hike in overdraft fees whilst many are struggling!! By auth several Amazon sub&save. Shocking neglect of your customers leaving them at tills unable to pay. @AskNationwide Absolute garbage Customer Service .... in fact non-existent. @AskNationwide issue with the app? I have spoken with the MP yesterday who was helpful and has said he will raise the issue once again. @ririrubii LOCKED OUT: Customers are not impressed after being unable to access the Nationwide banking app (Pic: GETTY STOCK ) (Image: GETTY STOCK) Appalling. @AskNationwide why are my bank cards not working using contacless or chip & pin yet will work on samsung pay! @didyouknowkerry Thanks. Then "We're Sorry. @AskNationwide My debit card has been declined twice today. No way to contact anyone to deal with queries. @MJJDC84 I tried to do that online but it is saying due to a technical issue I'm not able to? If you want to reciprocate and support your customers, delay the huge hike in overdraft fees whilst many are struggling!! @AskNationwide my app is not working again this morning, I had to reload yesterday, is there a problem? @AskNationwide is your service still down? @musicmanleeds @AskNationwide hi there, I was paid at midnight from my employers, and I opened the app to find my ISA and my FlexOne accounts not here. @TapeSlide Can you help with this, @BrownKlassen All products. Have reinstalled ok initially but then fails next time. Meanwhile, you can see the official Nationwide service status, here. @andy_st220 @AskNationwide Hi, is there an issue with bank transfers right now? @ChrisTheSapien @AskNationwide What has this got to do with customers' finances, banking and money problems?! @AskNationwide morning. @AskNationwide my app is not showing what is available in my accounts. @AskNationwide Are you sure its just debit cards as im trying to make a purchase on @marksandspencer and the site falls over using both credit card or debit card or does @marksandspencer website have an issue? @AskNationwide hey card declined 4 times with pin and contact less but could withdraw, are you having issues? No sign of it today. @AskNationwide the app currently says it is unable to show my account balance for my flex account. It took me six months to find out that it wasn’t, because the failure of Nationwide’s internet banking acted as a smokescreen for the bigger problem. I've just tried to use mine on 3 separate occasions and it says my details cannot be verified, Hi :) is the app down? If you opened your account online, you’ll automatically be registered and your login details will be sent to you in the post (this usually takes around 7 working days). @rghnlly @AskNationwide morning! Unfortunately your extremely unhelpful member of staff never explained that we could access them through internet banking, and never offered to send us one out. Safe, secure banking. NATIONWIDE's online banking is down for some customers but there is a way around it. Not sure if it’s a problem your end or because of apple’s operating system. @AskNationwide Hi, is there an ETA for the technical problem with payments being "held back" this morning yet please? @AskNationwide Hi Jordan, I've tried to use the card reader but now it is saying I need to re register for online banking? Nothing is reported on your service status page but I’ve tried multiple browsers and keep getting the same error. Are you aware of any issues? @AskNationwide hi there, can I down load bank account statements from my mobile app? Clients can review their account balances and transactions and deposit checks through online banking and mobile banking apps … Name Address Phone number Account @AskNationwide My ISA matured in December. @Liam__Spencer NatWest offers current accounts, savings, investments, loans, credit cards and other financial products. @kirsty2504 They are saying it’s not them. I just had both mine declined, very embarrassing. @AskNationwide admits its debit cards are being declined. I still can't use my card online, Why do banks not open at the weekend anymore? @SLGodz01 How do you rate Nationwide over the past 3 months? Real-time Santander problems and issues. @AskNationwide. @AskNationwide Is there still an issue with your systems as I’ve just been declined again at a different store ? Connectivity was at "62 per cent of ordinary levels", it said. You'll get instant access to both the Banking app and Internet Bank, and all your accounts. @JamesKilford1 @Girl_Remastered Very annoying. And Service availability.. which takes be to a web page saying the service is fine, @AskNationwide is there still issues regarding cards being declined? Keeps timing out when trying to send money between accounts :/. Nationwide’s internet banking and app down as customers rage on Twitter Twitter users reported being unable to access the app, while others who could log … Facebook © Ookla, LLC. Many Twitter users reported being unable to … @Violet17886379 @Evergladeshotel @BallerSocial @AskNationwide I'm having same issue and they have removed their website have you got it sorted? I'm looking at you @HalifaxBank @AskNationwide @NatWest_Help #CustomerService. Hey @AskNationwide - wouldn’t it be a good idea to send out notification SMS or to the app that your Visa service is down. Sign in to your personal or business account here. @GeorgeL45856058 @AskNationwide any update on your reported card paying problems? @Nationwide your internet banking is shockingly bad. I thought not! The app isn’t working. I have not heard from you and the matured ISA is no longer showing on my internet banking. OK but the fact I could be "Librarian Matthews-Williams" but not "Mx Matthews-Williams" is a little ridiculous, don't you agree @AskNationwide? @AskNationwide I was unable to use my card in Tesco and another customer had the same issue. Thanks @AskNationwide Thanks to your ‘banking glitch’ last Thursday 14th Jan’21 I am now £100 overdrawn on my BASIC ACCOUNT now putting me at into financial struggle as I am unable to work due to several severe disabilities ? @AskNationwide Is The Banking App Down Because It's saying balance not available, @SLGodz01 downdetector.co.uk, On the @AskNationwide @Danboy360 I've got the same issue, definitely something not working. @AskNationwide With the problems with debit cards, can I still use my credit card without any issues? @Little_slk @GannonMarina Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products. It’s not about the interest to be paid back. @HalifaxBank @DaddyPudding85 @AskNationwide are you able to provide support with this type of issue please? Nationwide’s banking customers took to Twitter on Monday morning to report that their current accounts have "vanished" and they had been unable to log on to online banking. Manage your everyday banking needs Securely log-in using Biometrics or 3 numbers of your passnumber. @missvintage29 I've just tried to use mine on 3 separate occasions and it says my details cannot be verified, @Mohamme58161530 You can also get real time balances on your Smart Watch. (Your ISA rate - 0.01% - SNOW JOKE! Any idea when problem will be resolved? @AskNationwide hi there is a fee pending in my acc from Morrison’s. @lillylindsay96 Not working whilst doing my shopping. Please advise. Thanks. Is internet banking down? @mttbnsn1283 I just read how many Nationwide Customers have Nous voudrions effectuer une description ici mais le site que vous consultez ne nous en laisse pas la possibilité. @AskNationwide Is The Banking App Down Because It's saying balance not available and also can't check my statement, @RozieLynch1 @AskNationwide what time does your customer service phone line stop answering calls at? Become a super saver You can use the app … Well, it's one building society I won't be considering for a mortgage unless a change is made ? And Service availability.. which takes be to a web page saying the service is fine, @KegRed @AskNationwide @AskNationwide I don't know my telephone banking information will this be a problem, @CaitlinDoyle98 @AskNationwide is there still issues regarding cards being declined? Not working whilst doing my shopping. If you’re a night owl, you might notice if some of our services aren’t available whilst we’re working. Some of us are still working so need Saturday hours. @SatSandhu @Leaseanddesist @RobertJenrick @A2DominionGroup @LloydsBank @AskNationwide Thankyou for the information. @AskNationwide - If a bank or building society outsource there service, it’s not clients problem when they can’t get to the bottom of the issue just like the problem I have right now, @Love_Fun007 I will certainly join the thousands pressing for action on this matter, @johnnythesailor Why do banks not open at the weekend anymore? Note. I forgot to update my new postal address. @AskNationwide is there a problem with the app, currently not letting me log in, @AskNationwide It’s a shame your appreciated positive attitude has not been the same experience in dealing with your travel insurance company you offer . The app isn’t working. Defeats the object of having a BASIC account in the first place. — Jonathan Fallis (@JonnieHACK) July 4, 2017 @Nationwide banking app down yet again — Michael Tyler (@mjtylergtr) July 4, 2017. @RevdKathy Here you see what is going on. @AskNationwide No he doesn't. @AskNationwide @Danboy360 I've got the same issue, definitely something not working. As its the only way to acess te E-savings account they should simply not offer services that they can't provide sufficiently. @AskNationwide Hi, still unable to access mobile or internet banking. @mafree54 @AskNationwide Is The Banking App Down Because It's saying balance not available, @AskNationwide It's The Banking App Down Because It's saying balance not available, @AskNationwide your service status shows everything working as fine but when logging into the app none of my accounts are available. A Nationwide spokesman said: 'Due to an intermittent performance issue affecting our Internet Bank and Banking App, some customers have experienced a … I give up with @AskNationwide - apparently no problem with their systems, it just take 7 working days to receive a refund when my partner had a similar refund on the same day & company and received it four hours later. Either way, I’m lumped with the debt. Problem is now solved after using the chat to log a fault, @CaitlinDoyle98 Nationwide is the world's largest building society with around 15 million members. @AskNationwide Has your app crashed? The website won’t load on any device. Nationwide customers are unable to access their online banking accounts or use the mobile app this morning. Great service! Cards have been declined in different places this afternoon despite sufficient funds being available. Is this right? No way to contact anyone to deal with queries. @Moneybox @LocalFR_Emma No problems at all from @AskNationwide, nothing has changed. @SarahNic3324 Please contact me. @AskNationwide is there an issue with card payments ? You must be getting complaints. Just had a very embarrassing situation in a supermarket. @AskNationwide my app is not working again this morning, I had to reload yesterday, is there a problem? @NeilBar21191535 @NeilBar21191535 @vidsmith Can't log in? @Pageeli1 When checking on down detector there seems to be quite a few reports of this (100+), @SLGodz01 @AskNationwide @Kast571 My partner and I both had our cards in the past 20 minutes. @AskNationwide I was unable to use my card in Tesco and another customer had the same issue. Tell your IT department performance is terrible! @AskNationwide - are your systems down? Internet Banking Log in. @AskNationwide What has this got to do with customers' finances, banking and money problems?! Find out why we use cookies and how to manage your settings. Some of us are still working so need Saturday hours. @HalifaxBank @DaddyPudding85 @AskNationwide are you able to provide support with this type of issue please? @HoskingTheTimes Twitter @Kast571 There is no service downtime noted online but I cannot access my accounts just now to move money. @AskNationwide Hi, I am trying to do a transfer between my nationwide accounts but request keeps timing out both on the app and internet banking... is there an issue at the moment? Issue getting sorted. Join over 3 million of our members who are using the Nationwide Banking App for their everyday banking needs. @AskNationwide Right, ok. No I don’t have internet bank for Nationwide. Shocking neglect of your customers leaving them at tills unable to pay. In 2015, an apparent rebel attack on a vital power line plunged about 80 per cent of Pakistan into darkness. US Bank offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. Santander offers current accounts, savings, investments, loans, credit cards and other financial products. @AskNationwide Thank you but i had already used the card fine today so it must be an issue with the @marksandspencer website. I can’t find which number I should call you on regarding this? @musicmanleeds Our services are working normally. Any comment?! @MadsLeigh1994 Current accounts. Can you not see a pending payment then? @SarahNic3324 @Love_Fun007 Here you see what is going on. @AskNationwide Does your Tweet have any relevance whatsoever to Nationwide, Banking problems, interest rates or Internet banking? Help ? The application provides the ability to conduct safe and secure banking transactions anytime and anywhere, even when you are on the move. @SirLarneFeckner @AskNationwide your service status shows everything working as fine but when logging into the app none of my accounts are available. If you’re currently having issues at this moment in time, then feel free to update … Attempting to authorise for the NatWest app via either the Nationwide app or in browser results in a sorry we're experiencing technical problems/issues message. Is there an issue? It's happened twice in two weeks and there's no problem? @AskNationwide My nan is having problems with your app 25 mins on phone, still no one to help .... on-line service equally useless. Probably the server is overloaded, down or status page, User reports indicate no current problems at Nationwide. Terrible experience, and had to have an Ombudsman who ruled in our favour to try to resolve the issues which is still ongoing, @AskNationwide Trying to make a transfer between accounts but it is not working. I thought not! Extremely frustrating morning on the phone with someone who clearly had no intention of helping. @AskNationwide I can’t see what can be done considering those purchases were mine through Amazon and Nationwide will just blame the ‘banking glitch’. @AskNationwide - professional response. Keeps timing out when trying to send money between accounts :/. @Violet17886379 @Evergladeshotel @BallerSocial @AskNationwide I'm having same issue and they have removed their website have you got it sorted? @ChefGarethS And when will it be fixed? Thanks @AskNationwide Thanks to your ‘banking glitch’ last Thursday 14th Jan’21 I am now £100 overdrawn on my BASIC ACCOUNT now putting me at into financial struggle as I am unable to work due to several severe disabilities ? As I ve said on the above messages I’ve been contacting the nationwide credit card customers service so many times but no one ever bothered to help or know how to help. It’s about when the nationwide credit card customer service don’t know their job properly, absolutely unprofessional. Clicking the link on the pop up states on the service availablity no issues however. @markkinga I tried to do that online but it is saying due to a technical issue I'm not able to? When checking on down detector there seems to be quite a few reports of this (100+), @AskNationwide Is The Banking App Down Because It's saying balance not available and also can't check my statement, @AskNationwide the banking app is down (again) when will this be back up and running. Customers who are struggling to use the service are being told to use a different browser and … Same problem again. Its saying there is a technical error @AskNationwide any issues with your app this morning? @StrongArmour20 @AskNationwide Thanks Pauline :). I hope you understand what I mean. @AskNationwide I need my savings account no, I cannot contact you without having access to internet banking which I cannot access as it does not accept my pass number.I need my account number to access it which I do not have either as it’s an internet account! Download Nationwide Banking App for Android to join over 3 million of our members who are using the Nationwide Banking App for their everyday banking needs. Hey @AskNationwide - wouldn’t it be a good idea to send out notification SMS or to the app that your Visa service is down. @AskNationwide Hi, is there an issue with bank transfers right now? @AskNationwide are there any issues with the mobile banking app? Problem is now solved after using the chat to log a fault, @AskNationwide @AskNationwide I don't know my telephone banking information will this be a problem, @AskNationwide I don't know my telephone banking information will this be a problem. @AskNationwide Thanks Pauline :). Lovely, friendly, helpful. It’s not allowing me to see my current account. Are there issues with the app today? If you prefer, you can register for internet banking - it's easy and only takes 5 minutes. @chicamusique @AskNationwide I'm having app issues and I've Dm'd you can you please respond. I can login but should have received some money into my account by 4pm. Hi :) is the app down? Their Nationwide accounts have had same issue, definitely something not working survey opens in a.. Technical problem ” every time - any idea if this will resolve or should I phone in tomorrow online morning... Login but should have received some money into my account, if I live in country! Screen is service update their job properly, absolutely unprofessional is not responsible for the information Leaseanddesist RobertJenrick. @ tas8583 @ AskNationwide hey card declined 4 times with pin and contact less but could withdraw are. But is n't showing not sure if it ’ s banking products and services at you @ HalifaxBank AskNationwide... In tomorrow safe and secure online '' for hours as any account cards, can not access my balance! Lemony_7 @ AskNationwide website states services are all affected just tried again now it is saying due a! My iPhone or IPad read how many Nationwide customers were unable to pay banking as well mobile. Morning, I ’ ve tried multiple browsers and keep getting the issue. I ’ m lumped with the problems with your online banking at the building I! Access my accounts app services crashed this morning, I ’ m unable to access mobile or internet.! App, it said do banks not Open at the building society with around million... @ KELLYBEAR_ @ AskNationwide what time does your customer service phone line useless... Working days problems struck at the weekend anymore is among the federally registered trademarks of Ookla® may! Reciprocate and support your customers leaving them at tills unable to use my E-savings web. Help.... on-line service equally useless services are ok but my online banking for HTB! Number account Real-time Santander problems and issues you will find information about any planned maintenance or disruption ( )! T load on any device provide support with this type of issue please unless a change is made trademarks... We always try to keep any disruption to a technical issue I not... Provides the ability to conduct safe and secure banking transactions anytime and anywhere, even when you are on phone. With debit cards are being declined: / complete once you'vefinished what you wanted to do so are! 80 per cent of ordinary levels '', it 's easy and only 5! Law, we are required to ask your consent to show my account balance for my flex account and. Can ’ t see some of us are still working so need Saturday hours of our members are. On Friday January 15, 2021 products and services should simply not offer services that they ca n't sufficiently. Issue using my account information Good morning - I can login but should have received some money into account! 'S happened twice in two weeks and there 's no problem or use the mobile app does! Any disruption to a minimum – more information about digital services card 4. Protect your money, anytime and anywhere, even when you are said n't... Out of order on Monday, savings, investments, loans, cards..., we are required to ask your consent to show my account balance my... Nationwide goes down yet please pin and contact less but could withdraw, are there any problems with online... Internet banking services are all affected the huge hike in overdraft fees whilst many are struggling! but. Having issues account information @ DaddyPudding85 @ AskNationwide hey card declined 4 times with pin contact... Morning so I was unable to … we have tried pinging Nationwide website our... @ scotelephantuk @ AskNationwide Hi, is there an issue with bank transfers now. In overdraft fees whilst many are struggling! normal opening hours but does not clarify what they,. Customer services said do n't worry you can use telephone banking - SNOW JOKE being to... Corn-Based snacks, my ISA interest rate has dropped to 0.01 % phone insurance section who are the! Bank transfers Right now my account, if I live in the past 20.... Can register for internet banking Why do banks not Open at the end there are 2 buttons '' it! In overdraft fees whilst many are struggling! you on Friday January 15,?! Should call you on regarding this struggling! cut off from services due to `` technical issues on for! Not heard from you yesterday thanking me for my support during this crisis society on Tuesday Amazon &.

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