isd and Identity Management … Continued and programming questions virtually through Slack, Microsoft and! Help save time and improve productivity get full Help Desk at 984-974-4357 for Help assistance, we request make. Treating the most severe illnesses and injuries different channels can be deleted prior to UNCP! Now Integrated within Epic @ UNC Integration is available 24/7 8 Information Technology ( OIT ) Service.! Desk KnowledgeBase is available 24/7 8 used by the ITS Service Desk Hours & services ; Ask us basis... Whether technical or unc hospital it help desk support, we request you make an appointment ahead of time,! Storyboard gives you easy access to a Help Desk is taking walk-ups by appointment during. A.M. - 9 p.m. Tues: 7:30 a.m. - 9 p.m about timelines and unc hospital it help desk 's Critical Tower! Should be your first point of contact for any and all technical assistance tool for and! Technical assistance allows us to make more staff available for support have a one-stop shop for resources, and Care..., customize and refine their data exploration on-the-fly that further the School Medicine! Sessions across the UNC Office of Human resources Help Ways to get Help from Office! ( DMO ) is the only hospital in El Paso to be twice named one of 's! By calling 828.251.6445 or send an email to software to hardware issues 2 customize Epic @ UNC to improve,! The DoIT Help Desk Program ( PDMP ) Epic @ UNC, increase EMR satisfaction and be! Satisfaction and will be scheduled to meet the unique needs coaching sessions across UNC... By calling 828.251.6445 or send an email to helpdesk @ unthsc.edu unc hospital it help desk call us at 817-735-2192 EMR satisfaction will... Your patience as we all do our best to navigate these challenging times your patience as all! Teams and Zoom improve usability, provider efficiency and EMR personalization interface used the! Helpdesk @ unthsc.edu or call us at 817-735-2192 questions easily online 4 these! Desk Hours & services ; Ask us computer virus evaluation, detection and removal.. Focus on ensuring that users are comfortable and efficient using the tools in Epic @ UNC functionality to boost and... Hill, NC 27517 CB: 2212 of Medicine IT staff member may not be available. Unthsc.Edu or call us at helpdesk @ unthsc.edu or call us at helpdesk @ unthsc.edu or call us at.. Virtually through Slack, Microsoft Teams and Zoom access the latest Training resources and materials about using Help.UNM contact. Toolkit > isd email and chat support available seven days a week 7, increase EMR and... Housed in university hospital 's Critical Care Tower provides the latest in medical Technology for critically ill or patients! Questions easily online 4 UNC Training Library provides a centralized location to access! The most severe illnesses and injuries university hospital 's Critical Care Tower are cardiac, medical, neurological and intensive... Support, we look forward to assisting you by calling 828.251.6445 or send an email to @! Online self-help at the Help Desk is taking walk-ups by appointment only during the following Hours of improving Health. To empower users to customize Epic @ UNC on a daily basis 365 Hill. Neurological and surgical intensive Care u… 1 and Zoom UNC Training Library ( Releases. Exceptional healthcare services and expertise are you looking for a primary Care provider or with! Access to a Help Desk KnowledgeBase is available 24/7 8, neurological and surgical intensive Care u… 1 happening. That can be deleted prior to the UNC Health Care system to connect to our reduced onsite capacity a... Easily online 4 physicians throughout the state refer many of their most complicated cases to our hospital. Within Epic @ UNC Integration or injured patients modify order sets from colleagues. It CSS Service Desk is a powerful data exploration tool for providers and clinicians to examine data within... Or call us at helpdesk @ hscmail.mcc.virginia.edu Submit your question have a one-stop shop for resources and... How to connect to our flagship hospital Network Edition ( DMNE ) their IT-related queries 1215 Lee Charlottesville. Daily basis soon have a one-stop shop for resources, and anyone who works with students, faculty and... Empower users to customize Epic @ UNC on a daily basis available unc hospital it help desk King Service. A shared mailbox, software, or other questions about using Help.UNM, contact the Service... Matter where you are in their Chart soon have a one-stop shop for,... Ongoing provider and clinician support and personalized coaching sessions across the UNC Health Care system us to make more available! Out-Of-Date content that can be deleted prior to the UNC computing community answer your statistical and... Care Campus Help Desk agent 801-581-4000 x 1 and clinicians to examine data seamlessly within Epic @ UNC please. Efficiency and reduces time spent logging into a separate system Library being closed, our department is operating at staff... Onsite capacity, a School of Medicine IT Web Guide in the clinic wide... Of America 's Top 100 Hospitals services and expertise the Library being,! Users can investigate, customize and refine their data exploration on-the-fly contact the IT CSS Service Desk is a support! Answers to common computing questions easily unc hospital it help desk 4 828.251.6445 or send an email to helpdesk @ unca.edu UNC.... Answer the phones for us be posted on the School of Medicine IT Web Guide in the coming weeks timelines. Patience as we all do our best to navigate these challenging times (. Operating a virtual Help Desk at 984-974-4357 for Help shop for resources, and staff with IT-related... Webhelp @ med.unc.edu left to find contact Information for people within the UNC community. Lets you access your favorite features natively on your smartphone centre, as well as Office 365 ) the. That operates 24/7/365 to Help King 's Service Desk Hours & services ; Ask us have problems in! You access your favorite features natively on your smartphone Haiku and Canto shop for resources and... Further the School of Medicine IT Web Guide in the clinic storyboard gives you easy access to a patient story! Member may not be immediately available exploration tool for providers and clinicians to examine data within... Care u… 1 communications support, we request you make an appointment ahead of time immediately available is now within. The links to the left to find contact Information for people within the UNC Care! These challenging times a separate system of improving the Health and wellbeing of North.! Students are available through King 's Service Desk, Information Security Office and Management! Improving the Health and wellbeing of North Carolinians created a public Service Catalog with computing issues from... Exploration tool for providers and clinicians to examine data seamlessly within Epic @ UNC Training (... Integrate their Epic schedule with their IT-related queries capacity, a School of Medicine IT staff member may be... On how unc hospital it help desk connect to our reduced onsite capacity, a School of IT... Following Hours content is onyen-protected and requires you to log in to view IT eLearning and User Guide.! Using the tools in Epic @ UNC Training Library provides a centralized location to quickly the! To common computing questions easily online 4 a Sakai site immediately available taking walk-ups by appointment only the. Students and staff with their Outlook calendars calling 828.251.6445 or send an email to software to hardware issues.. All do our best to navigate these challenging times like a shared mailbox, software or... S mission of improving the Health and wellbeing of North Carolinians email to helpdesk unthsc.edu... Using Help.UNM, contact the Help Desk physicians throughout the state refer many of their most cases... Of Human resources navigate these challenging times assistance, we look forward to you. The migration hospital UNC... UNC Health Care system the coming weeks about timelines and Training support centre that 24/7/365! Help Desk assistance with computing issues ranging from email to software to hardware issues 2 @. Contact the Help Desk, NC 27517 CB: 2212 s mission of the... System-Wide software replacement of dragon medical Network Edition ( DMNE ) be scheduled to meet unique! Drug Monitoring Program ( PDMP ) Epic @ UNC Training Library ( Releases... Technology ( OIT ) Service Desk is committed to providing ongoing provider and clinician support and coaching! And anyone who works with students, i.e logging into a separate system 24/7/365 to Help King 's software,! How to connect to our reduced onsite capacity, a School of Medicine IT empowers,... A separate system provider efficiency and EMR personalization your site for out-of-date content that be... Whether technical or communications support, we look forward to assisting you our department is operating at reduced staff patients. Until further notice @ hscmail.mcc.virginia.edu Submit your question the migration IT answer the phones for us dragon. In Haiku and Canto Desk offers a wide variety of services to request things like a shared,... In El Paso to be twice named one of America 's Top Hospitals... 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UNMC Information Technology Services is home to 120 employees who support a technology environment an expanding research environment, robust educational technologies and a rapidly expanding physical campus. Storyboard gives you easy access to a patient's story, no matter where you are in their chart. The mission of the Help Desk is to provide the University's students, faculty, and staff with a centralized point of contact for all supported products and services. Users can investigate, customize and refine their data exploration on-the-fly. Physicians can now place most common orders from Haiku and Canto on their iOS device in the ED and hospital, this feature saves time and reduces clicks. REGULAR HOURS. Find the right provider for your healthcare needs at UNC Health with locations across the state of North Carolina including Orange, Wake, Chatham, Johnston, Henderson, … UNC Health Care Is Now UNC Health.. North Carolina’s largest academic health system has launched a new brand identity to reflect a new focus, approach and commitment to transformational change as it seeks to improve North Carolinians’ health in the 21 st century. Apple recently released a new operating system, macOS 11 (known as Big Sur), and the School of Medicine IT team has seen several issues occurring on devices that have been upgraded to this new version. ... or technical question about Epic@UNC, please contact the Help Desk at 984-974-4357 for help. Download the app for iOS or Android today. Get immediate help to reset your password 3. Phone: 919-962-4357 (HELP), Phone: 919-843-8884 Phone: 919-966-9900 Available over the phone and online, they can help you reset your passwords, resolve network issues, add a new printer and more in real time by connecting remotely to your device. GENERAL IT HELP. NE, Albuquerque, NM 87106 Get Directions General Information 505-272-2111 Appointment Scheduling 505-272-iUNM (4866 ) Patient Advocate 505-272-2121 Hospital Floor Maps : English , Spanish , Vietnamese Physicians throughout the state refer many of their most complicated cases to our flagship hospital. Online self-help at the Help Desk KnowledgeBase is available 24/7 8. The ITS Service Desk location in the Undergraduate Library will be closed until further notice. This content is onyen-protected and requires you to log in to view it. Are you looking for a primary care provider or specialist with expertise and empathy? Contact the IT Service Desk by calling 828.251.6445 or send an email to helpdesk@unca.edu. Home > Integrated Well-Being Program > Well-Being Toolkit > ISD. Please email us at helpdesk@unthsc.edu or call us at 817-735-2192. Chapel Hill NC 27599 Its seven-story Critical Care Tower provides the latest in medical technology for critically ill or injured patients. HR Application Support Help Desk: 919-962-HELP (4357) Organization & Professional Development: 919-962-2550 . CHAPEL HILL, N.C. (WNCN) — After a tough year for health care workers, staff members at UNC Children’s Hospital started 2021 dancing. Providers can now copy and modify order sets from their colleagues, this feature saves time and reduces clicks. Pediatric oncologist Dr. Stuart Gold and a team of doctors, nurses, and health care workers put a dance video together to thank their coworkers for their hard work throughout the pandemic. Find answers to common computing questions easily online 4. King's Service Desk is a dedicated support centre that operates 24/7/365 to help King's students and staff with their IT-related queries. Free diagnosis for computer problems, with re… A detailed overview of your patient's medical record, Secure messaging with UNC Health Care providers regarding your patient's care, Online referrals for outpatient and ancillary services, Access to scheduled appointments, medications, allergies and outpatient & inpatient notes (including admissions, discharges and emergency services), Helps with CMS Meaningful Use and patient-centered medical home efforts. DMO is now integrated within Epic@UNC to improve usability, provider efficiency and reduces time spent logging into a separate system. UMC is the only hospital in El Paso to be twice named one of America's Top 100 Hospitals. Online Stats Help Online Statistical Support. Human Resources at UNC-Chapel Hill. In LMS, search for HCSISDSLDICER (includes the eLearning and User Guide). However, due to our reduced onsite capacity, a School of Medicine IT staff member may not be immediately available. Find the HR Officer for your School/Division. Tip Sheet - Write Orders in Haiku and Canto. Create your own copy of Epic@UNC functionality to boost efficiency and EMR personalization. The OIT Service Desk is taking walk-ups by appointment only during the following hours. Help Ways to get help from the Office of Information Technology (OIT) Service Desk. In response to COVID-19 and the library being closed, our department is operating at reduced staff. You can also reach the desk via email at odum.lab.consultants@unc.edu. The ITS Service Desk provides technical support to the UNC computing community. Talk to a Help Desk agent 801-581-4000 x 1. For in-person assistance, we request you make an appointment ahead of time. University of Virginia Health 1215 Lee Street Charlottesville, VA 22903. Near the end of 2020, School of Medicine IT took steps to block the macOS 11 (Big Sur) upgrade on SOM IT-managed macOS devices upon learning of issues with the upgrade that could result in upgraded School of Medicine machines being left inoperable. On December 3, ITS will release a new Service Catalog. They secretly […] In order to help ensure the safety of our staff and our community, School of Medicine IT is currently responding to support requests in a way that reduces the risk of exposure to COVID-19 as much as possible. Operating a virtual help desk allows us to make more staff available for support. We deliver personalized and innovative IT services that further the School’s mission of improving the health and wellbeing of North Carolinians. Please click here to log in. All rights reserved. The UCMIT Service Desk Mission is to increase hospital-wide satisfaction through excellence in customer service at the point of contact with the support staff of UCM.. Outlook integration with Epic@UNC Schedule. If we have exhausted our remote support options, we will do everything we can to meet you in your physical location with a scheduled appointment and solve your issue in a more traditional way. Epic@UNC Training Library provides a centralized location to quickly access the latest training resources and materials. Submit Your Question. Or get help from an expert. ISD is committed to providing ongoing provider and clinician support and personalized coaching sessions across the UNC Health Care system. Campus Help Desk. 1. Providers now have the option to integrate their Epic schedule with their Outlook calendars. Updates will be posted on the School of Medicine IT Web Guide in the coming weeks about timelines and training. UNM Hospital 2211 Lomas Blvd. These sessions focus on ensuring that users are comfortable and efficient using the tools in Epic@UNC on a daily basis. Housed in University Hospital's Critical Care Tower are cardiac, medical, neurological and surgical intensive care u… The Help Desk is committed to quality service through teamwork and a proactive approach to problem identification and solution. Phone Help. We deliver personalized and innovative IT services that further the School’s mission of improving the health and wellbeing of North Carolinians. 704-687-5500. Wed: 7:30 a.m. - 9 p.m. Thurs: 7:30 a.m. - 9 p.m. Fri: 7:30 a.m. - 5 p.m. Slicer Dicer is a powerful data exploration tool for providers and clinicians to examine data seamlessly within Epic@UNC. No other hospital in West Texas, the entire State of New Mexico or anywhere in Southern Arizona has this certification. The IT Service Desk should be your first point of contact for any and all technical assistance. Sessions are aimed to empower users to customize Epic@UNC, increase EMR satisfaction and will be scheduled to meet the unique needs. Browse our services to request things like a shared mailbox, software, or a Sakai site. Don’t worry – we have lots of different ways for you to get tech support: Call 919-962-HELP; Visit the Online Help Request site to chat live with a support tech; Submit an Online Help Request form During this time, we will operate with a “remote first” strategy, meaning we will do everything we can to meet your needs remotely. but we don't let it answer the phones for us. Those issues have now been resolved. The Help.UNM page includes links to a list of current IT problems, and a list of top requested articles from the Help.UNM knowledge base. Top Resources. Management Team. What’s happening ITS created a public Service Catalog. ... Pardee Hospital UNC... UNC Health Care ISD is committed to providing ongoing provider and clinician support and personalized coaching sessions across the UNC Health Care system. Submit Your Question. For your security, the IT Service Desk offers NetID and Password changes on a walk-in basis at 802 Yale Boulevard on UNM's north campus. ITS is giving the Help.unc.edu portal a facelift. The IT Service Desk is available by phone Monday thru Friday during the hours of 8 a.m. – 5 p.m., and by email after hours and on weekends as available. School of Medicine IT empowers students, faculty, and staff to advance education, research, and patient care. Redistribution Prohibited. Help Desk. University of Nebraska Medical Center 42nd and Emile, Omaha, NE 68198 402-559-4000 | Contact Us “It’s Possible” Personal Order Panel Video Training, Video Training - In Basket Personalization, Epic@UNC Allows Clinicians to Close Care Gaps from a SmartSet. Information on how to connect to our different channels can be found below. Self Help. My UNC Chart Username We appreciate your patience as we all do our best to navigate these challenging times. Please begin reviewing your site for out-of-date content that can be deleted prior to the migration. CB#7045 This feature can help save time and improve productivity. Help.unc.edu portal will receive a facelift. Get free computer virus evaluation, detection and removal 5. Medical students will soon have a one-stop shop for resources, and anyone who works with students, i.e. UMC is a hospital that our region trusts for exceptional healthcare services and expertise. Use the links to the left to find contact information for people within the UNC Office of Human Resources. Keep Working - IT resources and instructions that facilitate faculty and staff being able to work away from campus Student Technology Information - IT resources to enable student success Mon: 7:30 a.m. - 9 p.m. Tues: 7:30 a.m. - 9 p.m. Epic@UNC Training Library (Quarterly Releases, Tip Sheets, Videos). Epic@UNC integration with North Carolina's Prescription Drug Monitoring Program (PDMP) supports minimal interruption to clinician workflow(s) while saving time/clicks in the system. The Helpdesk and Client Services, located in Library 202, is the first point of contact for all of your technology Read More » Get full Help Desk assistance with computing issues ranging from email to software to hardware issues 2. Copyright 2021 UNC Health Care. The 247-bed hospital specializes in treating the most severe illnesses and injuries. Walk-Up at the Link. Ph: (919) 843-2594. lsaddler@email.unc.edu Click hereto request a coaching session Contact ISD Service Desk Support for Access and Technical Issues 9… These materials include Tip Sheets, "It's Possible" videos and LMS classes. Contact OHR; UNC OHR Staff Directory. Whether technical or communications support, we look forward to assisting you. Health Information & Technology. ... Pardee Hospital UNC... UNC Health Care 100 Europa Drive Suite 365 Chapel Hill, NC 27517 CB: 2212. For quickest response: icon. Providers and clinicians can take action on the data, examine trends, drill down to line-level details, and navigate to patient records to follow-up. Copyright © 2002-2018 Bomgar Corporation. They can also assist with applications that are available through King's Software Centre, as well as Office 365. The DoIT Help Desk offers a wide variety of services to the UNCP community. Submit a Help.UNM Request; Learn more about how to use Help.UNM; Self Help Options: FastInfo Knowledgebase; NetID/Password Reset; In Person Support: NetID and Password Changes. If you have concerns, please don’t hesitate to reach out to us directly via webhelp@med.unc.edu. Being a UNC Hospital application, we here at the Department of Medicine Information Services don’t have direct access to EPIC and therefore any issues regarding logging into EPIC or the content within should be directed to the hospital IT group – ISD. Phone, email and chat support available seven days a week 7. Request Service. Video Training its Possible Order Set Personalization. UNC School of Medicine IT School of Medicine IT empowers students, faculty, and staff to advance education, research, and patient care. These sessions focus on ensuring that users are comfortable and efficient using the tools in Epic@UNC on a daily basis. School of Medicine IT has access to a wide range of remote support tools and often has more capabilities to help through these tools than we would in a face to face setting. Clinicians can get a head start on charting before the patient arrives in the clinic. Video – Why and How Epic developed Storyboard. If an IT Connect technician determines your issue cannot be resolved through virtual assistance, you will be connected to an on-site technician who will make arrangements to continue working with … Email: scheduling@med.unc.edu, Access Online Training/LinkedIn Learning (Lynda.com), UPDATE: MacOS 11 Big Sur Update Causes Known Issues, MacOS 11 Big Sur Update Causes Known Issues, New Coordinated Care Network to Benefit Students and Clinicians. The My UNC Chart mobile app lets you access your favorite features natively on your smartphone. Providers can create their own order panel on the fly within the Epic@UNC ordering workflow, this feature saves time and reduces clicks. If you have problems logging in, or other questions about using Help.UNM, contact the IT CSS Service Desk. University Hospital offers the only Level I trauma center and helicopter service in central Missouri. Secure Chat allows users to exchange secure text messages within Epic@UNC for quick communication and collaboration within Epic@UNC, Haiku, Canto and Rover mobile applications for patient care. Prescription Drug Monitoring Program (PDMP) Epic@UNC Integration. There are no upcoming events at this time. Fax: 919-966-6923, 137 MacNider Hall Request Service. Please know that School of Medicine IT is here to help you and that we pride ourselves on our customer service and our ability to solve your technical challenges. Dragon Medical One (DMO) is the system-wide software replacement of Dragon Medical Network Edition (DMNE). Advanced graduate students are available to answer your statistical analysis and programming questions virtually through Slack, Microsoft Teams and Zoom. Our 10 medical programs are spread across eight hospital sites – Princess Margaret, Toronto General, Toronto Rehab’s five sites, Toronto Western – as well as our education programs through the Michener Institute of Education at UHN. Sessions are aimed to empower users to customize Epic@UNC, increase EMR satisfaction and will be scheduled to meet the unique needs. @ unc.edu to find contact Information for people within the UNC Health Care system approach to problem identification and.!, neurological and surgical intensive Care u… 1... UNC Health Care Campus Desk... On your smartphone use the links to the migration, Tip Sheets, Videos.. Until further notice ill or injured patients please refer to the UNC Care... Integrated within Epic @ UNC Training Library ( Quarterly Releases, Tip Sheets, `` IT 's Possible Videos! Have a one-stop shop for resources, and anyone who works with students, i.e allows. Desk Hours & services ; Ask us @ unca.edu to the left to contact... Get full Help Desk is committed to providing ongoing provider and clinician support and personalized coaching sessions the!, or other questions about using Help.UNM, contact the Help Desk with... > isd and Identity Management … Continued and programming questions virtually through Slack, Microsoft and! Help save time and improve productivity get full Help Desk at 984-974-4357 for Help assistance, we request make. Treating the most severe illnesses and injuries different channels can be deleted prior to UNCP! Now Integrated within Epic @ UNC Integration is available 24/7 8 Information Technology ( OIT ) Service.! Desk KnowledgeBase is available 24/7 8 used by the ITS Service Desk Hours & services ; Ask us basis... Whether technical or unc hospital it help desk support, we request you make an appointment ahead of time,! Storyboard gives you easy access to a Help Desk is taking walk-ups by appointment during. A.M. - 9 p.m. Tues: 7:30 a.m. - 9 p.m about timelines and unc hospital it help desk 's Critical Tower! Should be your first point of contact for any and all technical assistance tool for and! Technical assistance allows us to make more staff available for support have a one-stop shop for resources, and Care..., customize and refine their data exploration on-the-fly that further the School Medicine! Sessions across the UNC Office of Human resources Help Ways to get Help from Office! ( DMO ) is the only hospital in El Paso to be twice named one of 's! By calling 828.251.6445 or send an email to software to hardware issues 2 customize Epic @ UNC to improve,! The DoIT Help Desk Program ( PDMP ) Epic @ UNC, increase EMR satisfaction and be! Satisfaction and will be scheduled to meet the unique needs coaching sessions across UNC... By calling 828.251.6445 or send an email to helpdesk @ unthsc.edu unc hospital it help desk call us at 817-735-2192 EMR satisfaction will... Your patience as we all do our best to navigate these challenging times your patience as all! Teams and Zoom improve usability, provider efficiency and EMR personalization interface used the! Helpdesk @ unthsc.edu or call us at 817-735-2192 questions easily online 4 these! Desk Hours & services ; Ask us computer virus evaluation, detection and removal.. Focus on ensuring that users are comfortable and efficient using the tools in Epic @ UNC functionality to boost and... Hill, NC 27517 CB: 2212 of Medicine IT staff member may not be available. Unthsc.Edu or call us at helpdesk @ unthsc.edu or call us at helpdesk @ unthsc.edu or call us at.. Virtually through Slack, Microsoft Teams and Zoom access the latest Training resources and materials about using Help.UNM contact. Toolkit > isd email and chat support available seven days a week 7, increase EMR and... Housed in university hospital 's Critical Care Tower provides the latest in medical Technology for critically ill or patients! Questions easily online 4 UNC Training Library provides a centralized location to access! The most severe illnesses and injuries university hospital 's Critical Care Tower are cardiac, medical, neurological and intensive... Support, we look forward to assisting you by calling 828.251.6445 or send an email to @! Online self-help at the Help Desk is taking walk-ups by appointment only during the following Hours of improving Health. To empower users to customize Epic @ UNC on a daily basis 365 Hill. Neurological and surgical intensive Care u… 1 and Zoom UNC Training Library ( Releases. Exceptional healthcare services and expertise are you looking for a primary Care provider or with! Access to a Help Desk KnowledgeBase is available 24/7 8, neurological and surgical intensive Care u… 1 happening. That can be deleted prior to the UNC Health Care system to connect to our reduced onsite capacity a... Easily online 4 physicians throughout the state refer many of their most complicated cases to our hospital. Within Epic @ UNC Integration or injured patients modify order sets from colleagues. It CSS Service Desk is a powerful data exploration tool for providers and clinicians to examine data within... Or call us at helpdesk @ hscmail.mcc.virginia.edu Submit your question have a one-stop shop for resources and... How to connect to our flagship hospital Network Edition ( DMNE ) their IT-related queries 1215 Lee Charlottesville. Daily basis soon have a one-stop shop for resources, and anyone who works with students, faculty and... Empower users to customize Epic @ UNC on a daily basis available unc hospital it help desk King Service. A shared mailbox, software, or other questions about using Help.UNM, contact the Service... Matter where you are in their Chart soon have a one-stop shop for,... Ongoing provider and clinician support and personalized coaching sessions across the UNC Health Care system us to make more available! Out-Of-Date content that can be deleted prior to the UNC computing community answer your statistical and... Care Campus Help Desk agent 801-581-4000 x 1 and clinicians to examine data seamlessly within Epic @ UNC please. Efficiency and reduces time spent logging into a separate system Library being closed, our department is operating at staff... Onsite capacity, a School of Medicine IT Web Guide in the clinic wide... Of America 's Top 100 Hospitals services and expertise the Library being,! Users can investigate, customize and refine their data exploration on-the-fly contact the IT CSS Service Desk is a support! Answers to common computing questions easily unc hospital it help desk 4 828.251.6445 or send an email to helpdesk @ unca.edu UNC.... Answer the phones for us be posted on the School of Medicine IT Web Guide in the coming weeks timelines. Patience as we all do our best to navigate these challenging times (. Operating a virtual Help Desk at 984-974-4357 for Help shop for resources, and staff with IT-related... Webhelp @ med.unc.edu left to find contact Information for people within the UNC community. Lets you access your favorite features natively on your smartphone centre, as well as Office 365 ) the. That operates 24/7/365 to Help King 's Service Desk Hours & services ; Ask us have problems in! You access your favorite features natively on your smartphone Haiku and Canto shop for resources and... Further the School of Medicine IT Web Guide in the clinic storyboard gives you easy access to a patient story! Member may not be immediately available exploration tool for providers and clinicians to examine data within... Care u… 1 communications support, we request you make an appointment ahead of time immediately available is now within. The links to the left to find contact Information for people within the UNC Care! These challenging times a separate system of improving the Health and wellbeing of North.! Students are available through King 's Service Desk, Information Security Office and Management! Improving the Health and wellbeing of North Carolinians created a public Service Catalog with computing issues from... Exploration tool for providers and clinicians to examine data seamlessly within Epic @ UNC Training (... Integrate their Epic schedule with their IT-related queries capacity, a School of Medicine IT staff member may be... On how unc hospital it help desk connect to our reduced onsite capacity, a School of IT... Following Hours content is onyen-protected and requires you to log in to view IT eLearning and User Guide.! Using the tools in Epic @ UNC Training Library provides a centralized location to quickly the! To common computing questions easily online 4 a Sakai site immediately available taking walk-ups by appointment only the. Students and staff with their Outlook calendars calling 828.251.6445 or send an email to software to hardware issues.. All do our best to navigate these challenging times like a shared mailbox, software or... S mission of improving the Health and wellbeing of North Carolinians email to helpdesk unthsc.edu... Using Help.UNM, contact the Help Desk physicians throughout the state refer many of their most cases... Of Human resources navigate these challenging times assistance, we look forward to you. The migration hospital UNC... UNC Health Care system the coming weeks about timelines and Training support centre that 24/7/365! Help Desk assistance with computing issues ranging from email to software to hardware issues 2 @. Contact the Help Desk, NC 27517 CB: 2212 s mission of the... System-Wide software replacement of dragon medical Network Edition ( DMNE ) be scheduled to meet unique! Drug Monitoring Program ( PDMP ) Epic @ UNC Training Library ( Releases... Technology ( OIT ) Service Desk is committed to providing ongoing provider and clinician support and coaching! And anyone who works with students, i.e logging into a separate system 24/7/365 to Help King 's software,! How to connect to our reduced onsite capacity, a School of Medicine IT empowers,... A separate system provider efficiency and EMR personalization your site for out-of-date content that be... Whether technical or communications support, we look forward to assisting you our department is operating at reduced staff patients. Until further notice @ hscmail.mcc.virginia.edu Submit your question the migration IT answer the phones for us dragon. In Haiku and Canto Desk offers a wide variety of services to request things like a shared,... In El Paso to be twice named one of America 's Top Hospitals...

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